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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barak Lurie

Barak Lurie

September 3, 2024

5  out of  5
rating by Barak Lurie
"Irena was a real delight! She was so friendly, not pushy, and listened to all my needs. I feel silly, but I was really dreading making the call to get the insurance, but she made it so easy. Thank you, Irena!"
We responded:
"Barak, thank you so much for taking the time to give Irena and my office such a fantastic review. My office always tries to first be informative before asking for your business. I’m glad she lived up to that, it makes me proud and thankful. Please feel free to reach out to us if we can help you out again or if you have anyone you know that needs some help too. Regards, Ed Fryatt, Agent "
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Julia Emahiser

June 20, 2024

5  out of  5
rating by Julia Emahiser
"Edna Pelas was super helpful navigating our car insurance to get the best rates! Thank you Edna and State Farm!"
We responded:
"Julia, that's so great to hear!!! Thanks for taking time out to acknowledge Edna, I feel lucky to have her on my team."
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Mike M

June 6, 2024

5  out of  5
rating by Mike M
"Having moved across the country, I was so pleasantly comforted by the diligence, professionalism, responsiveness and care shown by Irena Turner in aiding my insurance coverage. She went out of her way to ensure that all of my rental insurance needs were taken care of in a timely and seemless fashion. In addition, Irena proactively coordinated an auto insurance package while even setting up my appointment at the DMV!! With so much going on during my move she brought calmness, kindness and good business offers to me that reduced my stress and heightened my experience."
We responded:
"Mike, thank you so much for review. I'm so lucky to have Irena on my team for sure. She's been a Rock Star for my office now for almost 15 years!!! Let us know if we can help with anything in the future."
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Lynne Lawrie

April 4, 2024

5  out of  5
rating by Lynne Lawrie
"Excellent service! Prompt and a pleasure."
We responded:
"Lynne, I apologize for not reaching out earlier. Thank you so much for your review. Let us know if there is anything we can help with in the future. Regards, Ed Fryatt"
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Dante Garcia

February 17, 2024

5  out of  5
rating by Dante Garcia
"Irena is super professional and explains everything in detail. 10/10 experience."
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Taylor Heiman

February 13, 2024

5  out of  5
rating by Taylor Heiman
"Edna is the best! She never fails to assist me with anything I need. She is extremely helpful and pleasant and makes even the “not so ideal” situations ideal! I have been with state farm for years because of Edna!"
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Amanda Kemple

August 7, 2023

5  out of  5
rating by Amanda Kemple
"Edna Pelas was very informative and answered all my questions that I had. This is the best customer service I have ever received. I would recommend everyone to go with her."
We responded:
"Thank you Amanda for the great review, glad Edna and our office were able to give you the service you deserve. "
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Michael Perry

August 6, 2023

5  out of  5
rating by Michael Perry
"Always responsive, informative, and helpful. I have lots of clients looking for homeowners, auto policy’s and Edna is always great to work with!"
We responded:
"Thanks Michael for your kind review, my office prides itself on giving the best customer service possible. Let us know if we can be of service in the future for any of your clients. Regards, Ed Fryatt"
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Steve Wells

August 4, 2023

5  out of  5
rating by Steve Wells
"We have been customers for many years. The staff is courteous and professional. The customer service is 5 star."
We responded:
"Thanks for the kind words Steve, I’m glad we have been able to assist you with your insurance needs these past 5 years or so. Look forward to continuing taking care of you and your family. "
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Brian Forbes

August 3, 2023

5  out of  5
rating by Brian Forbes
"I don’t often write reviews but I felt the need to give a shout out to Ed Fryatt and his team. I’ve been a client of Ed’s for nearly 15 years and he and his staff consistently provide outstanding and professional service not only concerning which coverage provisions are best but assistance in locating reputable vendors for home and automotive repairs. They just seem to always go above what is expected!! I’m a happy customer and just wanted you all to know about it… Brian Forbes"
We responded:
"Thank you so much for the review, you are so kind."
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bryan lamm

August 3, 2023

5  out of  5
rating by bryan lamm
"Irena is a consumate professional. I wasn't quite sure what coverage(s) I needed for multiple vehicles and my son, so she took my information, showed me my options and explained them to me and came back with a quote well within my budget. Very courteous, very friendly and very knowledgeable, she took the time and care to make sure I got what I needed and didn't try to upsell my coverages. She even offered renters insurance and to handle canceling the coverage I already had. I recommend everyone contact Irena at Ed Fryatt for all their insurance purposes. I've never dealt with a better agent."
We responded:
"hi Bryan thanks for the review. "
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Heidi Haischer

August 3, 2023

5  out of  5
rating by Heidi Haischer
"Irena is always very helpful and sweet."
We responded:
"Hi Heidi, thanks for taking the time to leave us a wonderful review. "
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teresa fierro

August 2, 2023

5  out of  5
rating by teresa fierro
"I love this office . The people there are so nice and professional . Irina is the best of the west . Every time I have an issue she is always more than happy to help me and get my problem resolved ."
We responded:
"Aww thanks so much. That's what we are here for."
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hermelinda acosta

August 2, 2023

5  out of  5
rating by hermelinda acosta
"I have been with this office since 2009 and they are excellent. They are very helpful and always have an answer for my needs . I highly recommend them ."
We responded:
"Hey that's the joy of having a local agent. If we don't know the answer, we will find the answer :-)"
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Bobbi Chambers

August 2, 2023

5  out of  5
rating by Bobbi Chambers
"Edna was the person that helped me with my insurance. She was amazing and I could not be happier!!!"
We responded:
"YAAAY, Thanks Bobbie. "
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Daniel Boyer

August 2, 2023

5  out of  5
rating by Daniel Boyer
"Edna is the best! Always tentative to your needs, knowledgeable about the products offered and works to make sure you’re getting the best rates!"
We responded:
"Thank you so much for the kind words. "
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Tiffany Helmly

August 2, 2023

5  out of  5
rating by Tiffany Helmly
"Edna Pelas is the best of the best in the insurance biz. So patient and considerate and best rates ever!!"
We responded:
"Thanks for taking the time to show our office some love. "
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Caitlynn Youngs

August 2, 2023

5  out of  5
rating by Caitlynn Youngs
"Edna was so helpful, I just got cancelled at my previous insurance she got me a rate competitive to my prior rate. Thank you!"
We responded:
"Hi Caitlynn, your feedback is VERY appreciated. "
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Sean B

December 20, 2022

5  out of  5
rating by Sean B
"Irene and Ed provide a professional and efficient service. They have helped up for over 10 years. Search no further !"
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Peter Toves

November 28, 2022

5  out of  5
rating by Peter Toves
"Very friendly and good customer service. Would go there for car insurance every time."
We responded:
"Peter, thank you for your review. Please let us know if we can help you with any other insurance needs. Happy Holidays!!!"
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John Jonas

February 29, 2020

1  out of  5
rating by John Jonas
"Happy to take your money, but when you need an advocate after your father has passed away, they really don't care."
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Elizabeth Maye

February 22, 2020

5  out of  5
rating by Elizabeth Maye
"Great Insurance Company and a great office to have all your policies with. They do everything from car house Auto and they will refinance your car which was awesome for me. Thank you Ed and thank you Irina"
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Kacy Gagnard

December 30, 2019

5  out of  5
rating by Kacy Gagnard
"They were quick 2 transfer our renters insurance Thank U"
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Brandee D Lindsey

December 10, 2019

5  out of  5
rating by Brandee D Lindsey
"Personal, Compassionate, Moral, High Ethic"
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Elijah

March 19, 2018

5  out of  5
rating by Elijah
"So nice, so kind 👏🏽"